shipping and returns

where do we ship?

wette mille ship worldwide
• denmark: shipped with PostNord
• international: shipped with DHL Express

shipping cost

a shipping fee is added at checkout and depends on your location
• within denmark, shipping is 50 kr via PostNord
• international rates are calculated automatically and shown before payment you will receive a tracking number once your order has been shipped

return conditions

if you'd like to return an item, please send an email to: wettemille@gmail.com you’ll receive a reply within 2–3 business days. please be aware that you cannot return a custom piece

conditions for returns:
• you have 14 days from you recieve your jewelry to notify a return
• for christmas giftings, you have to notify a return before the 14th of january
• you must return the item(s) in the original box and packaging
• items must be unworn, undamaged, and unmodified
• you are responsible for the return shipping fee and ensuring the item is safely returned. we do not refund the original shipping cost
• when we receive the returned order, we will take 2-3 business days to check the order is returned intact, if intact: refunds are made to the credit card used for the original purchase and may take up to 10 business days to appear in your account. if the return isn't received intact, we will contact you through email

important:
wette mille is not responsible for lost return packages. please ship with care, use tracked shipping, and save your receipt until your return is confirmed